Terms of service

INTRODUCTION AND WEBSITE USE

This website is operated by Ilynora. Throughout the site, the terms “we”, “us”, and “our” refer to Ilynora. Ilynora provides this website, including all information, tools, and services available from this site, to you as the user, provided that you accept all terms, conditions, policies, and notices outlined here.

By accessing our website and/or purchasing something from us, you engage in our “Service” and agree to comply with the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions, and policies referenced within this document or available through links on our site. These Terms of Service apply to all visitors and users of the website, including but not limited to browsers, customers, merchants, vendors, and contributors of content.

Before using our website, please read these Terms of Service carefully. By accessing or using any part of the website, you confirm that you accept and agree to be bound by these Terms of Service. If you do not agree with all the terms and conditions set out in this agreement, you must not access the website or use any of our services. Where these Terms of Service are regarded as an offer, acceptance is strictly limited to these Terms.

Any new features, functionalities, or tools that are added to the store will also fall under these Terms of Service. The most current version of the Terms of Service will always be available on this page. We reserve the right to modify, update, or replace any part of these Terms of Service by posting changes on our website. It is your responsibility to review this page regularly for updates. Continued use of the website after any changes have been published constitutes acceptance of those changes.

Our store is powered by Shopify Inc., which provides the e-commerce platform that enables us to offer and sell our products and services to you online.

SECTION 1 - ELIGIBILITY AND ACCEPTABLE USE

By agreeing to these Terms of Service, you confirm that you have reached the age of majority in your country or region of residence. If you have reached the age of majority and permit minors who are under your responsibility to use this website, you accept full responsibility for their use of the site.

You agree not to use our products or services for any unlawful or unauthorized purposes. While using our website and services, you must also comply with all applicable laws and regulations in your jurisdiction, including but not limited to laws relating to intellectual property and copyright.

You are strictly prohibited from transmitting any malicious code through the Service, including but not limited to viruses, worms, or any other harmful or destructive software.

Any violation or breach of these Terms may lead to immediate suspension or termination of your access to our services.

SECTION 2 - GENERAL TERMS OF USE

We reserve the right to decline or refuse service to any individual at our discretion and at any time.

You acknowledge that any content you submit (excluding credit card details) may be transferred without encryption and may involve (a) transmissions across different networks and (b) modifications required to meet the technical specifications of connecting networks or devices. However, credit card information is always encrypted when transmitted across networks.

You agree not to copy, duplicate, reproduce, sell, resell, or exploit any part of the Service, the use of the Service, or access to the Service, including any contact details provided on the website through which the Service is offered, unless you have received explicit written authorization from us.

Section headings in this agreement are provided solely for convenience and reference purposes. They do not affect, limit, or alter the interpretation of these Terms.

SECTION 3 - INFORMATION ACCURACY AND RELIABILITY

Ilynora does not guarantee that the information available on this website is accurate, complete, or up to date. All material provided on this site is intended for general informational purposes only and should not be relied upon as the sole basis for making decisions. Before making any decisions based on the information provided here, you should consult more accurate, complete, or current sources. Any reliance on the content of this website is entirely at your own risk.

From time to time, the website may include historical information. Such information is provided for reference purposes only and may not reflect the most current data or developments.

We reserve the right to modify, update, or remove content on this website at any time without prior notice. However, we are under no obligation to update or revise any information presented on the site. You acknowledge and agree that it is your responsibility to monitor any updates or changes made to our website.

SECTION 4 - SERVICE CHANGES AND PRODUCT PRICING

Prices of products offered through Ilynora may be adjusted at any time without prior notice.

We reserve the right to modify, update, suspend, or discontinue the Service - or any part of its content or features - at our sole discretion and without prior notification.

Ilynora shall not be held responsible or liable to you or any third party for any changes to the Service, adjustments to pricing, temporary suspension, or permanent discontinuation of any aspect of the Service.

SECTION 5 - PRODUCTS AND SERVICES

Some products or services offered by Ilynora may be available exclusively through our website. These items may be produced or stocked in limited quantities and may only be returned or exchanged in accordance with our Return Policy.

We make every reasonable effort to present product images and colours on our website as accurately as possible. However, we cannot guarantee that the display of colours on your device or monitor will precisely reflect the actual colour of the products.

Ilynora reserves the right, but is not obligated, to restrict the sale of products or services to specific individuals, geographic regions, or jurisdictions where necessary. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services available for purchase.

Product descriptions, availability, and pricing may be modified at any time without prior notice and at our sole discretion. We also retain the right to discontinue any product at any time. Any offer for a product or service on this website is void where such offers are prohibited by law.

We do not guarantee that the quality of any products, services, information, or other materials purchased or obtained through our Service will meet your expectations, nor do we guarantee that any errors within the Service will be corrected.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

Ilynora reserves the right to decline or cancel any order placed through our store. At our sole discretion, we may limit or cancel quantities purchased per individual, household, or order. These restrictions may apply to orders placed under the same customer account, using the same payment method, or associated with the same billing and/or shipping address.

If we modify or cancel an order, we may attempt to inform you using the contact details provided at the time the order was placed, including your email address, billing address, or phone number. We also reserve the right to refuse or restrict orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide accurate, complete, and up-to-date purchase and account information for all orders made through our website. You also agree to promptly update your account details when necessary, including your email address, payment information, and card expiration dates, so that transactions can be completed successfully and we can contact you when required.

For additional information, please review our Return Policy.

SECTION 7 - THIRD-PARTY AND OPTIONAL TOOLS

From time to time, Ilynora may provide access to tools or services offered by third parties. These tools are made available for your convenience, and we do not monitor, control, or influence their operation or content.

You acknowledge and agree that any such tools are provided on an “as is” and “as available” basis, without warranties, guarantees, or representations of any kind. Ilynora does not endorse these third-party tools and accepts no responsibility or liability arising from your use of them.

Your use of any optional tools made available through the website is entirely at your own discretion and risk. It is your responsibility to review and understand the terms and conditions under which these tools are provided by the relevant third-party provider.

In the future, we may introduce new features, services, or resources on the website, including additional tools or functionalities. Any such additions will also be governed by these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products, or services available through our website may include materials provided by third parties.

Links on this website may direct you to external websites that are operated by third parties and are not affiliated with Ilynora. We do not review, monitor, or evaluate the content, accuracy, or policies of these external websites. As such, we do not provide any warranties and accept no responsibility or liability for third-party websites, materials, products, or services.

Ilynora is not responsible for any damages, losses, or issues that may arise from the purchase or use of goods, services, resources, content, or any other transactions made through third-party websites.

Before engaging in any transaction with a third-party provider, you should carefully review their policies, terms, and practices to ensure you understand them. Any complaints, claims, questions, or concerns regarding third-party products or services should be directed to the respective third party.

SECTION 9 - USER SUBMISSIONS, COMMENTS, AND FEEDBACK

If you send us specific submissions at our request (for example contest entries), or if you voluntarily provide creative ideas, suggestions, proposals, feedback, or other materials - whether submitted online, by email, by post, or through other means (collectively referred to as “comments”) - you agree that Ilynora may use these submissions without restriction. This includes the right to edit, reproduce, publish, distribute, translate, or otherwise utilize such comments in any medium at any time.

We are not obligated to keep any comments confidential, provide compensation for them, or respond to them.

Ilynora reserves the right, but is not obligated, to review, modify, or remove any content that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, inappropriate, or otherwise objectionable. This also applies to content that violates intellectual property rights or these Terms of Service.

By submitting comments, you confirm that your content does not infringe upon the rights of any third party, including but not limited to copyright, trademark, privacy, or other personal or proprietary rights. You also agree that your comments will not contain unlawful, abusive, defamatory, or obscene material, nor any malicious software such as viruses or malware that could interfere with the operation of the Service or related websites.

You must not use a false email address, impersonate another individual, or otherwise mislead Ilynora or third parties regarding the origin of any comments. You are solely responsible for the content and accuracy of any comments you submit. Ilynora assumes no responsibility and accepts no liability for comments posted by users or third parties.

SECTION 10 - PERSONAL INFORMATION

Any personal information you submit through our store is processed in accordance with our Privacy Policy. For more details on how we collect, use, and protect your data, please review our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

From time to time, information on our website or within the Service may contain typographical errors, inaccuracies, or missing details. This may relate to product descriptions, pricing, promotions, offers, shipping fees, delivery times, or product availability.

Ilynora reserves the right to correct any errors, inaccuracies, or omissions, and to update or modify information at any time without prior notice. We may also cancel or adjust orders if any information provided on the website or within the Service is found to be incorrect, including after an order has been submitted.

SECTION 12 - PROHIBITED USES

In addition to the restrictions outlined elsewhere in these Terms of Service, you are prohibited from using the website or its content for any of the following purposes:

(a) engaging in any unlawful activity;
(b) encouraging or facilitating others to participate in unlawful acts;
(c) violating any applicable international, national, regional, or local laws, regulations, or ordinances;
(d) infringing upon or violating the intellectual property rights of Ilynora or any third party;
(e) harassing, abusing, insulting, harming, defaming, slandering, intimidating, or discriminating against individuals based on gender, sexual orientation, religion, ethnicity, race, age, nationality, or disability;
(f) submitting false, misleading, or deceptive information;
(g) uploading or transmitting viruses, malware, or other malicious code intended to disrupt or interfere with the functionality of the Service, the website, other websites, or the Internet;
(h) collecting, storing, or tracking personal information belonging to others without authorization;
(i) engaging in activities such as spamming, phishing, pharming, pretexting, crawling, scraping, or similar practices;
(j) using the Service for obscene, harmful, or immoral purposes; or
(k) attempting to bypass, interfere with, or undermine the security features of the Service, this website, or any related websites or networks.

Ilynora reserves the right to suspend or terminate your access to the Service or any related website if you violate any of the prohibited uses outlined above.

SECTION 13 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

Ilynora does not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or free from errors.

By using this website and its services, you acknowledge and agree that Ilynora shall not be held liable for any claims, losses, damages, liabilities, or expenses arising from your use of the website or your violation of these Terms of Service. This includes, but is not limited to, reasonable legal or attorney fees where applicable.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Ilynora, including our parent companies, subsidiaries, affiliates, partners, directors, officers, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from and against any claims, demands, liabilities, damages, losses, or expenses.

This includes reasonable legal fees arising from or related to your breach of these Terms of Service, any documents incorporated by reference, your violation of applicable laws, or your infringement of the rights of any third party.

SECTION 15 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable under applicable law, that provision shall still be enforced to the maximum extent permitted by law.

Any portion deemed unenforceable will be considered separated from these Terms of Service, without affecting the validity or enforceability of the remaining provisions. The rest of the Terms shall remain in full force and effect.

SECTION 16 - TERMINATION

Any obligations or liabilities incurred by either party prior to the termination of this agreement will remain in effect even after termination, for all relevant purposes.

These Terms of Service remain effective unless and until they are terminated by either you or Ilynora. You may terminate these Terms at any time by notifying us that you no longer wish to use our services, or by discontinuing your use of our website.

If, in our sole discretion, we determine that you have violated or failed to comply with any provision of these Terms of Service - or if we suspect such a violation - we reserve the right to terminate this agreement immediately and without prior notice. In such cases, you will remain responsible for any outstanding amounts owed up to and including the date of termination. We may also restrict or deny your access to our services, in whole or in part.

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision within these Terms of Service shall not be interpreted as a waiver of that right or provision.

These Terms of Service, together with any policies, guidelines, or operating rules published on this website or relating to the Service, constitute the complete agreement and understanding between you and Ilynora regarding your use of the Service. They replace and supersede any prior or contemporaneous agreements, communications, or proposals between you and us, whether made verbally or in writing, including any earlier versions of the Terms of Service.

SECTION 18 - GOVERNING LAW

These Terms of Service, as well as any separate agreements through which Ilynora provides services to you, shall be governed by and interpreted in accordance with the laws of the United Kingdom.

SECTION 19 - CHANGES TO THESE TERMS

The most current version of these Terms of Service will always be available on this page.

Ilynora reserves the right, at its sole discretion, to update, revise, or replace any part of these Terms of Service by publishing the revised version on our website. It is your responsibility to review this page periodically to stay informed of any updates.

By continuing to access or use our website and services after changes have been posted, you acknowledge and agree to the revised Terms of Service.

SECTION 20 - CONTACT & COMPANY INFORMATION

Contact Information

For questions about our Terms of Service or how our data is handled, please contact us:

Email: support@ilynora.com

Phone: +46720470102

Customer Service: Monday to Friday | 9:00 AM - 5:00 PM (GMT+00:00 Greenwich Mean Time)

Saturday & Sunday | Closed

We aim to respond to your inquiries within 24 hours during our customer service hours.

Thank you for shopping with ILYNORA.

Contact us here!