Shipping policy
ILYNORA Shipping Policy
At Ilynora, we are committed to providing a smooth and reliable shopping experience for our United Kingdom customers. To make shopping with us even easier, we offer free shipping on all orders within the United Kingdom.
Shipping Locations
We ship only to addresses within the United Kingdom.
Delivery Times
Below are the estimated delivery times for all packages:
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Order Cut-Off Time
Orders placed before 5:00 PM (GMT) will begin processing the same business day. Orders placed after this time will be processed on the next business day, which may add an additional day to the delivery estimate.
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Order Processing Time
Orders are typically processed within 1-2 business days (Monday-Friday). Once your order has been prepared, it will be shipped with one of our trusted delivery partners.
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Transit Time
After dispatch, delivery usually takes 6-8 business days (Monday-Friday).
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Estimated Delivery Time
The total estimated delivery time is 7-10 business days.
Carrier Services
We work with trusted national delivery partners in the United Kingdom, including:
- Royal Mail
- DPD
- Evri
Shipping Costs
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Free Shipping
All orders delivered within the United Kingdom qualify for free standard shipping, with no minimum order requirement.
Delivery Issues
If you experience any issues with your delivery, such as delays or missing parcels, please contact our customer support team as soon as possible. We will assist you in resolving the issue and ensure your order reaches you safely.
Tracking your order
Once your order has been shipped, you will receive an email confirmation with a tracking number. You can use this number to track the progress of your parcel through our Order Tracking page.
Responsibility for Delivery
Ilynora is responsible for your order until it is safely delivered to your address. If a package is lost or damaged during transit, don’t worry! We will arrange a replacement or a full refund at no extra cost to you, in line with the Consumer Rights Act 2015.
Questions?
Visit our FAQs page or contact our customer services. Frequently Asked Questions
Company Information
Store Name: ILYNORA
Company Name: WE Ecom AB
Company Number: 559469-3250
Company Address: Scheelevägen 3A, 22349, Lund, Sweden
Contact Information
For questions about our Shipping Policy or how our data is handled, please contact us:
Email: support@ilynora.com
Phone: +46720470102
Customer Service: Monday to Friday | 9:00 AM - 5:00 PM (GMT+00:00 Greenwich Mean Time)
Saturday & Sunday | Closed
We aim to respond to your inquiries within 24 hours during our customer service hours.
Thank you for shopping with ILYNORA.
